Operations
Turn everyday tasks into clear, repeatable processes. Organize workflows, document procedures and address the bottlenecks taking up your time.
NEXT ERA NETWORK · BUSINESS SUPPORT
Running a Business Takes a Lot. You Don’t Have to Do It Alone.
Work directly with Justin as your on-demand business partner. Choose a defined project or ongoing support, with the scope, schedule and pricing agreed before work begins.
Based in Farmington, NY · Greater Rochester & the Finger Lakes
WHERE I CAN HELP
What needs
your attention?
Maybe customer follow-up is slipping. New employees need more direction. Or an important project keeps getting pushed to next week. We identify the work that will help most, then agree on what I’ll take on.
I help put plans into practice and follow through alongside you and your team.
Sales support
Strengthen prospect follow-up, customer conversations and sales routines. Get practical help organizing opportunities and coaching your team.
Employee onboarding
Create a clear start for new employees with onboarding checklists, role expectations and a practical plan for their first days and weeks.
Employee training
Build useful training materials and work with employees on the skills, processes and service standards their roles require.
Leadership support
Help supervisors set expectations, communicate clearly, coach employees and follow through on team priorities.
Special projects
Move a stalled initiative forward, organize a process change or tackle a defined backlog with agreed responsibilities and a clear finish line.
WORK DIRECTLY WITH JUSTIN
Hi, I’m Justin.
Justin Dessert · Founder & Owner★ Veteran-owned business
20+ years of experience.
Focused on your business.
As a Regional Director for commercial cleaning franchise support centers, I helped independent business owners solve day-to-day problems, strengthen operations and improve performance.
My time as a Master Corporate Trainer centered on sales, onboarding and customer service, with a particular focus on leadership development, coaching, employee engagement and satisfaction. As a Senior Account Manager, I also worked across branding and customer relationships.
I bring those perspectives together to help you build clear processes, develop confident employees and leaders, and follow through on the work that matters to your business.
FLEXIBLE SUPPORT · CLEAR EXPECTATIONS
A clear plan.
From the start.
Know what I’m taking on, how we’ll work together and how we’ll review progress.
- 01
Start with what’s getting stuck.
We talk through your business, your team and the work taking too much of your time.
- 02
Agree on the work.
We define priorities, responsibilities, time commitment and pricing before work begins.
- 03
Get it done and review progress.
I work alongside you and your team. We review what’s moving forward and adjust priorities together.
LET’S TALK BUSINESS
What would you
take off your plate?
What’s the first thing you’d like help with? Share a little about your business and your immediate priority, and we’ll start there.
Talk directly with Justin
justin@thenexteranetwork.com
585.310.2250
Text or email is the fastest way to connect. Phone inquiries are typically returned within one business day.